Tag Archive for: Customer Service

Karen,
Dave.. is the new Board President. I am in the middle of selling my Condo.
Please switch the e-mails over to Dave  and Dan, our Gates Hudson Portfolio Manager and remove my e-mail from the distro.
On a second note, you and Blade Runner’s have done a fantastic job during my tenure, I know you will do the same going forward and wanted to say thank you.
Thanks,
Mike
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See what this client has to say:

Hi Terry,

Hope you’re doing well. Wanted to tell you that the turf work that the Blade Runners crew did last month is paying off – the grass looks great! I’ve had several homeowners tell me that this is the beta the grass has looked in years (it’s certainly the best it’s looked since I moved here in five years ago).

Thanks for all your work on Coleson Cluster and please tell the grounds crew that we really appreciate their efforts. It doesn’t go unnoticed.

Kate

To see more about the Blade Runners approach Click here—->   Blade Runners Hydro Seeding  

Hi Shannon,

Attached are the pertinent 2-pages for the 2022 Contract Renewal, which includes snow removal for this winter season.

Fr. Kelly and I are very pleased with the work performed at our location by your team. 

Thank you,

Denise

Business Manager


All, I just want to commend the crew for the level of workmanship I observed today.  Maureen happen to hear and see them working and grab me and we went over.  Knocked on a few doors to get cars relocated and out of harm’s way.   I drove over at dusk and was amazed at how much light you could still see in that area.   It looks altogether new!!

Karen, please pass on that I was extremely pleased and appreciative with their level of work. And thank you for expediting the request and at no additional cost to the community.  It’s great to have you on board. 
Bebe

Hi Shannon,

From what I hear, the Board is pleased with the work of Blade Runners. Yay! I also appreciate the Task Notice sent out each time. I’m keeping fingers crossed that come Fall we might have some money to implement a bit more of the landscape plan.

Best,Sandra

Hey there,

Just wanted to give a shout out to the guys that trimmed our bushes today.  They look great!

Thanks!
Kristine


American Management of Virginia, Compliments about Emergency Tree Removal 

“Would like to give the thumb ups for Blade Runners professional job on a fallen tree at the back of my house , cutting it down with extreme care and causing any forward  damage to our neighbors house which it failed and also the cleanup that they have done, congratulations”

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**Blade Runners offers Tree Services to the clients we maintain and have a grounds contract with.  We have a full service tree department with two Arborists on staff.  See the Awesome Crawler, we know not all trees are along the street.  The crawler can get to those hard to reach tree with less damage to your property.

 

 

Hi Team.
Just a quick note to let you know what a lovely job the Blade Runners Crew did on the NCL Spring Cleanup work.  There are several areas they went above and beyond what I expected, and we really appreciate that.

I don’t think we got the invoice for April yet, so please have your office manager email me the invoice when ready!

Thanks again, excellent work!

Mike


Andy, thank you for getting your team together to clean our Memorial Garden before Easter. The men did a fine job. I asked them to trim back the firepower nandina to remove the winter burn, and they were most helpful.

Wishing you and your workers a holy, happy Easter.

Peg M
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